Question 1

Where are we located?

Accepted Answer

We are located in the beautiful island of Puerto Rico.

Question 2

Where do we ship?

Accepted Answer

We make free shippings to Puerto Rico, USA and USA territories.

Question 3

Can I select another type of faster shipping?

Accepted Answer

We distinguish ourselves by our super fast shipments. Shipments are generally made using the First Class service with tracking number (3 to 5 business days), but you can contact us to upgrade your service to Priority or Express for an additional cost.

Question 4

How long can it take to process my order?

Accepted Answer

We process orders every day from Monday to Friday. Usually all 1-2 days to process.

Question 5

What if my order takes longer than normal?

Accepted Answer

The system sends an automatic email when placing your order and when it is processed. In the email is the tracking number of your order. You can verify the status of your shipment on the website www.usps.com. Remember that we cannot control how USPS works. If you receive your order later than normal, consider a delay from the postal system.

Question 6

Doubts or questions?

Accepted Answer

We're here to serve you. You can communicate via email, phone, text or whats app.

FAQ